Shipping & Returns
What it costs, how long it takes, and what happens if you need to send something back.
Domestic Shipping (US)
We offer multiple shipping options to get your dice to you quickly and securely.
- Standard Shipping: 5-7 business days - $5
- Free Standard Shipping: on every order over $50
- Express Shipping: 2-3 business days - $9.99
- Tracking: included on every order, whichever you pick
Processing Time: 1-2 business days
International Shipping
We ship RNGESUS dice worldwide with reliable international carriers.
- Canada: 7-14 business days - $15.99
- Europe: 10-21 business days - $24.99
- Asia/Pacific: 14-28 business days - $29.99
- Rest of World: 14-35 business days - $34.99
Note: International orders may be subject to customs duties and taxes
Order Fulfillment Process
Order Confirmation
You'll receive an email confirmation within minutes of placing your order
Processing & Quality Check
We carefully inspect each die and verify RFID functionality (1-2 business days)
Packaging & Dispatch
Your dice are securely packaged and shipped with tracking information provided
Delivery & Tracking
Track your package in real-time and receive delivery notifications
Packaging & Protection
Every RNGESUS dice order is carefully packaged to ensure your dice arrive in perfect condition.
Tracking & Support
Stay informed about your order every step of the way with our comprehensive tracking system.
- Real-time tracking updates via email and SMS
- Order status dashboard in your account
- Direct carrier tracking integration
- Customer support for shipping questions
Questions? Email us at [email protected]
Returns & Refunds
Look, I'm going to level with you here. RNGESUS is a small-time operation — just getting started, really. The dice are less than $20, and the app costs a whole dollar on the App Store. I'm not exactly swimming in venture capital over here, so I can't really afford to offer a formal refund policy... yet.
But here's the deal: if you help me grow this thing into something real, I promise to implement a robust (and retroactive!) return and refund policy once the business can actually justify it. Until then, thanks for taking a chance on RNGESUS — may your rolls be ever in your favor.
That said: if something is genuinely wrong with your order — damaged, defective, or just plain not what you ordered — get in touch and we'll make it right. That part was never in question.
Shipping Restrictions & Notes
Important Information
• PO Boxes: We can ship to PO Boxes for standard shipping only
• APO/FPO addresses: Express shipping not available
• Weather delays: Extreme weather may affect delivery times
• Holiday shipping: Extended processing during peak seasons
Order Changes
Orders can be modified or cancelled within 2 hours of placement, subject to processing status.
Contact us immediately at:
Email: [email protected]